Integration
For an effective deployment, integration with an organisation's customer and configuration databases will be
required. The software has been developed to make this as simple as possible, and two days of training and
development support will be provided to enable the organisation's technical staff to fully understand the
information that will need to be provided to the ServerAssist software for it to operate in a seamless fashion.
Rebranding
It is possible to change all relevant aspects of the software. Not only can the name, logo, colours and default
installation directories be changed, but any text or graphics in the user interface or the documentation can also be
customised as required. If a suitable digital certificate is made available, all executables and installation packages
can be digitally signed with the organisation's name. Note that any copyright notices that reference Hazelnut Software
will be retained.
Fees
The programme fees are in three parts. There is a one-off fee to cover the assistance with initial integration, an
optional one-off fee to cover an initial setup of the rebranding, and three different ways to cover the on-going use
of the software.
The intial integration assistance fee is £750.
The rebranding fee is £1,250. Note that there is no obligation for the software to be rebranded. In this case, the
ServerAssist branding from the base software will be retained.
The on-going usage of the software can be on a metered basis, or for a fixed monthly or annual fee. The per system
fee uses ServerAssist's subscription metering technology to record activity to the nearest minute, and usage is charged
on that basis. Alternatively, a monthly or annual fee allows the organisation to offer services enabled by the software
on an unlimited number of systems for a fixed amount. The up-front annual fee offers the same benefits as paying monthly,
but with a discount from the individual monthly fees.
Method | Fee |
Per System Per Month | £5 |
Unlimited Per Month | £875 |
Unlimited Annual | £7,875 |
Metered usage fees are billed in arrears, and unlimited usage fees are billed in advance. Use of the software is only
permitted during the period covered by the fees paid. When paying on a per system basis, the minimum fee will be £250.
Consultancy Services
With the exception of the initial training and development support, integration of an organisation's internal systems
with ServerAssist is the responsibility of the organisation itself, and any such work is not covered by the programme
fees. Hazelnut Software can provide consultancy and development services to assist with integration if required, but
this would be subject to a separate agreement.
Next Steps
To discuss the programme in more detail, please contact us.